Persuasion: The Art of Influencing People
- ISBN-10
- 0137005075
- ISBN-13
- 9780137005079
- Series
- Persuasion
- Category
- Business & Economics / Business Communication / General
- Pages
- 235
- Language
- English
- Published
- 2008-12
- Publisher
- FT Press
- Author
- James Borg
Description
Persuade Anyone!
Gain the ULTIMATE competitive advantage—at work and in life!
Master the 7 ESSENTIAL SKILLS that win hearts and minds!
Practical, easy, effective!
We all know people who are incredibly persuasive. With effortless charm, they manage to somehow gain our trust, interest, and support, time and time again. Is it a gift they are born with? Is it all an illusion?
No, it's the art of persuasion, and you can learn it too.
Based on years of analyzing the behaviors and mind-sets of the most persuasive people around, Persuasion gives you the magic formula to master the power of persuasion—the ultimate way to achieve success in work and life.
Introduction xv
Chapter 1: The Power of Persuasion: How Empathy and Sincerity Work Wonders for You 1
Chapter 2: Being a Good Listener: Why Listening Is So Crucial 11
Chapter 3: Attention, Please: Keeping Attention Where You Want It 27
Chapter 4: Know Your Body Language: How to Read Nonverbal Signals from Others and Send Out the Right Ones 47
Chapter 5: Memory Magic: The Impact of Good Recall and Simple Tips to Improve Your Memory 71
Chapter 6: Make Words Work for You–The Power of Psycholinguistics: Success Can Depend on Saying the Right Thing at the Right Time 97
Chapter 7: Telephone Telepathy: Learn to Use the Telephone to Your Best Advantage and Read Situations Better 117
Chapter 8: Negotiating for Mutual Benefit: Understand the Psychology Involved to Achieve the Best Possible Result 147
Chapter 9: “Difficult” People (and Their Behavior): Who Are They? 177
Chapter 10: The Personality Spectrum: How to Identify Successfully and Deal with Different “Types” 191
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