Changing Roles and Practices of Bus Field Supervisors
- ISBN-10
- 0309058708
- ISBN-13
- 9780309058704
- Category
- Bus industry
- Pages
- 56
- Language
- English
- Published
- 1996
- Publisher
- Transportation Research Board
- Authors
- National Research Council, Transit Cooperative Research Program, Gayland K. Moffat
Description
Addresses the roles and responsibilities of bus field supervisors, including emerging concerns about how to improve the relationship between supervisors and bus operators, while placing supervisors in a more positive role; how to obtain a greater return from employee productivity with tightening budgets and declining ridership; and how to improve customer service.
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