The Dynamics of Conflict Resolution: A Practitioner's Guide
- ISBN-10
- 0470932465
- ISBN-13
- 9780470932469
- Category
- Business & Economics
- Pages
- 288
- Language
- English
- Published
- 2010-09-23
- Publisher
- John Wiley & Sons
- Author
- Bernard Mayer
Description
This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
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