A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.
Do you choose cash flow, added value, operating ratios? - and what kind of profit measure suits your business? This book provides you with an easy-to-follow guide covering over 50 different measurements.
Knowledge. Assets. Value. Dynamics. Map. Managing knowledge assets for creating company's value is not a single effort but a ... of knowledge management initiatives to respond to the value creation purpose of an organization over time.
Financial measures have traditionally been the cornerstone of the perform ance measurement system.
The techniques surrounding performance management continue to evolve at a rapid pace and this book highlights developments so far.
The Strategic Measurement And Reporting Technique (SMART) Pyramid: Lynch and Cross (1991, p. 64) developed this performance pyramid which shall deliver top management objectives top-down to subordinated organizational units using ...
This book shows you how. Drawing on the experiences of companies leading the field in performance measurement, Milgate pinpoints the significant developments that will drive performance measurement into the millennium.
The SSG then worked out a detailed strategy map of execution after dividing the whole transformation exercise into smaller blocks linked to timelines or desired outcomes. 5.4.1.3 Sowing the seeds of transformation in the organisation An ...
This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time.
The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on ...
A totally revised edition of the essential guide to measuring business performance