Management of Remote Workers: An Information Technology Perspective
- ISBN-10
- 061221317X
- ISBN-13
- 9780612213173
- Pages
- 690
- Language
- English
- Published
- 1997
- Publisher
- University of Western Ontario
- Author
- Douglas Sandfield Staples
Description
A two-phased research approach was used. The first phase was an exploratory, inductive phase. The research questions were examined by carrying out focus groups with 104 remote managers and remotely-managed workers (56% managers and 44% remotely-managed employees). Key remote management issues and potential best practices were identified. The findings from phase 1 were used to focus the construction of a research model which was tested in the second phase of the study. Bandura's self-efficacy theory was chosen as the underlying theory for the research model. Deductive research was carried out, via a questionnaire, to test the impact of various management practices and other aspects of the work environment on the performance of remote employees. Participation by 18 organizations resulted in a sample of 376 remotely-managed employees. The causal modelling package, Partial Least Squares, was used to test the research model and its associated hypotheses.
