Be Our Guest: Perfecting The Art Of Customer Service
- ISBN-10
- 0613920791
- ISBN-13
- 9780613920797
- Category
- Business & Economics
- Pages
- 207
- Language
- English
- Published
- 2003-06-01
- Publisher
- Turtleback
- Author
- Disney Institute
Description
Now, for the first time, one element of the methods behind the magic that is the Walt Disney World Resort--quality service--is revealed. The book outlines proven Disney principles and processes for helping an organization focus its vision and align its people into a strategy that delivers on the promise of exceptional customer service.
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Other editions
-
- 2019-04-22
- 100 pages
- Paperback
- Independently Published
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