Talking from 9 to 5: How Women's and Men's Conversational Styles Affect who Gets Heard, who Gets Credit, and what...
- ISBN-10
- 0688112439
- ISBN-13
- 9780688112431
- Category
- Business & Economics / Business Communication / General
- Pages
- 368
- Language
- English
- Published
- 1994
- Publisher
- W. Morrow
- Authors
- Deborah Tannen, PhD, Professor of Linguistics Deborah Tannen
Description
You say something at a meeting, it is ignored, then someone else says the same thing and everyone embraces it as a marvelous idea. You devote yourself to a project, but don't get credit for the results. You work around the clock to avoid a crisis, but your efforts are not recognized because no one notices a crisis that never occurs. You give what you think are clear instructions, but the job is not done, or is done wrong. Sometimes it seems you are not getting heard, not getting credit for your efforts, not getting ahead as fast as you should. Many of us spend more of our lives at work than we do at home, yet while we choose our life-partners and friends, at work we are thrown together with people we did not choose, some of whom we don't understand and may not even like. In Talking from 9 to 5, Deborah Tannen brings to the workplace the same compelling voice, keen eye, and deep insight that made That's Not What I Meant! and You Just Don't Understand best-selling classics. Here, she offers powerful new ways of understanding what happens in the workplace, ranging from the simplest exchanges to the complex contemporary issues of the glass ceiling and sexual harassment. Work is a special world because as we talk to get our jobs done, we are also being evaluated. How we get others to do what we want, and how we accept or avoid responsibility for mistakes, display or challenge authority, reveal or conceal what we don't know - all affect how we are regarded and rewarded. Individuals in positions of authority are judged by how they enact that authority. This poses a particular challenge for women, since the ways that women are expected to talk are at odds with our usual images of authority.Women at work often have ways of creating authority that can be misinterpreted as a lack of confidence or even competence. Tannen maintains that no one style of speaking is superior. She does not tell women to speak like men or men to speak like women. Instead, she explains a variety of styles with real-life examples and urges everyone to be aware of and to learn from other conversational styles and to develop flexibility. Talking from 9 to 5 will have a dramatic impact on those who are struggling with co-workers, jobs, and companies - and will help individuals as well as companies thrive in a working world made up of increasingly diverse work forces and ever more competitive markets.
Get the book
Other editions
Similar books
-
商务英语情景口语王
By 刘莉B:I'm sorry.I have my schedule full on Wednesday too.Is it ok to move the meeting to Friday this week?B:对不起,我星期三的日程也已排满了。你看能否把会议安排到这周五?C:I have only Friday afternoon free.Would that be fine with you?
-
Bilingual handbook of business correspondence and communication
By Susan Davies, Mary O'Neill Fleming Camprubi, Gabriela Jones1.2.3 Nombre y dirección del destinatario en la carta Comience un renglón con cada uno de los puntos siguientes : Título + iniciales o nombre propio + Mr J A Pickard BA ( Hons ) apellidos + títulos Posición en la compañía Product ...
-
Strategic Communication in Crisis Management: Lessons from the Airline Industry
By Sally RayWeiss , M. ( 1985 , August 4 ) . Premonition . Dallas Morning News , p . C14 ( NewsBank , 1985 , TRA 48 ) . Witkin , R. ( 1985 , October 1 ) . Crew in Dallas saw bad weather ahead . New York Times , Chapter 9 Trans World Airlines Flight ...
-
所謂會說話, 就是會換位思考
By 卡洛琳.塔格特著，張馨月譯內容簡介 ※來自英國的紳士淑女課：良好禮儀的精髓是讓人感到舒服，而一次好的談話的關鍵是讓人覺得有趣！ ...
-
謝謝你的指教: 哈佛溝通專家教你轉化負面意見，成就更好的自己（Thanks for the Feedback: The Science and Art of Receiving Feedback Well）
By 道格拉斯．史東（Douglas Stone）, 席拉．西恩（Sheila Heen）福斯特.華萊士( )在凱尼恩學院的畢業典禮上致詞,指出「你們所有的經歷都是以自己為中心」 ,一個兒子去探望剛動完手術的父親,在現場他驚恐地發現父親受劇痛折磨,外科醫師卻拒絕開更多止痛藥。這又讓回饋更複雜了。過去,向主任翻了個白眼,表達她自己的判斷: ...
-
演講技巧
By 戴爾．卡耐基內容簡介 人與人之間的基本溝通，並不是郎才女貌長得漂亮就OK了！而是取之於他們的表達方式。良好的說話方式，就是一種最好的表達方法，它能為您帶來無限的友誼，讓您在成功 ...
-
谈向成功: 必要策略与技巧
By George J. Siedel感谢该组织的主任艾尔•林立伯(AlRingleb)和副主任克里斯蒂娜•图切特(CristinaTurchet)勇于创新的领导风格,并邀请我每年到意大利讲授商务谈判研讨班。我的家人。我的孩子乔、凯蒂和约翰,感谢你们从小开始就不断磨练我的各种谈判策略和战术。
-
解決衝突的關鍵技巧：如何增加你的有效社交
By （美）達納·卡斯帕森內容介紹  ， 面對日常生活和工作中的衝突，一般人會有以下幾種反應：(1)回避：消極地回避衝突(2)遷就：抑制自己的需求去滿足他人的需求(3)強迫：迫使對方滿足自己的需求(4) ...
-
Write to the Top: Writing for Corporate Success
By Deborah DumaineNow reorganized into an easy-to-follow, six step approach to effective writing for every business communication format.
-
Tomorrowʼs Global Community: How the Information Deluge is Transforming Business & Government
By Jim MannMedia marketing expert Jim Mann foresees the end of top heavy, centralized bureaucracies in favor of global communities based upon the virtues of the family - such as, amiable decision-making,...