Focus on Operational Management: A Generic Approach
- ISBN-10
- 0702189197
- ISBN-13
- 9780702189197
- Category
- Business & Economics
- Pages
- 168
- Language
- English
- Published
- 2012-02-01
- Publisher
- Juta
- Authors
- Andreas De Beer, Dirk Rossouw
Description
Revised and updated, this second edition discusses first-line supervisors’ management principles from a general management perspective. Covering a variety of topics—including fairness, business culture, leadership, and planning—the book acknowledges that all levels of management must be part of a strategic framework, but that responsibilities differ at various levels. Employment relations, as well as some contemporary issues that influence operational managers, are also discussed.
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