Total Quality in Construction Projects: Achieving Profitability with Customer Satisfaction

ISBN-10
0727739956
ISBN-13
9780727739957
Category
Construction industry
Pages
199
Language
English
Published
1993
Author
Ron Baden Hellard

Description

The author shows how the philosophy and principles of total quality management (TQM) apply to construction. Sections cover: application of TQM to the construction industry; application to construction projects; and the role of auditing in TQM.

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