Language and Demeanor in Police-Citizen Encounters offers an alternative explanation of police behavior that provides a significant departure from past and current studies of the police. This book is based on the analysis of talk that occurs between police officers and citizens during routine calls for service that the police receive and initiate. Author Philip Chong Ho Shon uses transcripts from actual conversations between the police and the public to demonstrate the tenuous link between peace and social disorder. Language and Demeanor in Police-Citizen Encounters provides a practical and situated glimpse at the way police officers verbally exercise their coercive power during routinely occurring interactions with the public.
This book documents all aspects of the criminal justice system, from arrival at the scene of an incident to the presentation of the written report in court, and provides the tools, resources, and practical exercises to master the skill of ...
For the trainer, negotiator, supervisor, or academy instructor, this manual will be an invaluable training source."
Both recruits and experienced officers can benefit from the information--always practical and often lifesaving--provided in this workbook.