Quality Management: an Introduction
- ISBN-10
- 0772619468
- ISBN-13
- 9780772619464
- Series
- Quality Management
- Category
- Customer service
- Pages
- 47
- Language
- English
- Published
- 1993
- Publisher
- Service Quality B.C.
- Authors
- Denise, Bragg, Service Quality B.C.
Description
Quality Management (QM) is a set of principles, practices, and methods that provide a blueprint for building a high-performance, high-morale organization.
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Other editions
-
- 2022-08-19
- 350 pages
- Ebook
- Taylor & Francis
-
- 2019-05-09
- 312 pages
- Ebook
- Emerald Group Publishing
-
- 2019-05-09
- 312 pages
- Ebook
- Emerald Group Publishing
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