Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty

Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty
ISBN-10
0787976393
ISBN-13
9780787976392
Series
Getting Naked
Category
Business & Economics
Pages
240
Language
English
Published
2010-02-02
Publisher
John Wiley & Sons
Author
Patrick M. Lencioni

Description

Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients. Offers a key resource for gaining competitive advantage in tough times Shows why the quality of vulnerability is so important in business Includes ideas for inspiring customer and client loyalty Written by the highly successful consultant and business writer Patrick Lencioni This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.

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