Effective Competency Modeling & Reporting: A Step-by-step Guide for Improving Individual & Organizational Performance
- ISBN-10
- 0814405487
- ISBN-13
- 9780814405482
- Category
- Business & Economics
- Pages
- 406
- Language
- English
- Published
- 2000
- Publisher
- Amacom Books
- Author
- Ken Cooper
Description
This book/CD-ROM package supplies detailed guidelines, worksheets, forms, and checklists for constructing a complete competency modeling, assessment, and reporting process. Shows how to establish job standards, develop a measurement instrument, report competency results, and use competency assessments to coach employees toward better performance. Includes chapter learning points. The CD-ROM contains reference files that can be copied and adapted for modeling and reporting, plus a program created by the authors. Cooper is a nationally recognized expert on competency modeling, assessment, and reporting. Plastic comb binding. Annotation copyrighted by Book News, Inc., Portland, OR
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