The Extra Mile: Building Profitable Customer Relations Every Time
- ISBN-10
- 0850132118
- ISBN-13
- 9780850132113
- Series
- The Extra Mile
- Category
- Business & Economics
- Pages
- 237
- Language
- English
- Published
- 1994
- Author
- David Dee
Description
This 3rd volume of the series could be called "Beyond the Basics". It shows how to go beyond the basics to go the extra distance in every customer service situation. Includes Quick Tips, anecdotes, and quizzes.
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