Excuses, Excuses, Excuses...
- ISBN-10
- 0874256232
- ISBN-13
- 9780874256239
- Category
- Customer services
- Pages
- 125
- Language
- English
- Published
- 2001-06
- Publisher
- Human Resource Development
Description
DESIGN COMPONENT - Budget and Costs When people tell me they would love to do Customer Service Training , but it's too expensive , I wonder if it's just an excuse . Do they really mean they don't have the time , or maybe ( frequently ...
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