A practical, put-it-to-work-now guide for understanding, building and fostering a Fiercely Loyal community of clients, customers and raving fans. Building and sustaining a fiercely loyal community of clients, customers and raving fans is critical for success in today's turbulent marketplace. Organizations, both corporate and non-profit, that are thriving have discovered a secret - the underlying DNA shared by all wildly successful communities. Fierce Loyalty unlocks this secret DNA and lays out a clear model that any organization of any size can follow. Business strategist Sarah Robinson helps you break down the process and gives you clear, specific steps for creating and maintaining a fiercely loyal, wildly successful community and put it squarely in the center of your business plan. Drawing on her own extensive experience as well as her research into the inner working of some of the most successful communities around, Sarah de-mystifies the process and gives you exactly what you need to make Fierce Loyal happen in your organization.
Disengaged people who leave cost millions each year in lost knowledge, lower productivity and re-hiring costs. Fierce Loyalty(R) shows leaders how to build highly engaged and fiercely loyal teams.
When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals.
Hopefully, once you finish this book you'll realize that Joe Biden is a risk America can't afford to take.
A wild journey of forbidden love and fierce loyalty within a thriving community overseen for 500 years by Katherine, a vampire, and her lover Slade, a werewolf.
In this book Dov Baron lays out the strategies for not only keeping your top talent, but have them become Fiercely Loyal.
Packed with proven, repeatable management practices, the book shows how to establish a clean brand architecture while avoiding the needless complexity that has tripped up many promising companies.
Loyalty is a fundamental part of the Chinese disposition and historically this is something that Chinese pride themselves in. Learn about the many heroes in Chinese history whose fierce loyalty has turned into legends.
When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition.
... and Barney Hamilton, “The Three 'D's' of Customer Experience,” Harvard Management Update, November 7, 2005. 3. Werner Reinartz and V. Kumar, “The Mismanagement of Customer Loyalty,” Harvard Business Review, July 2002.
Be Your Own Dream Expert Ian Wallace. R R R R R S ... Ricochet Opportunity to bounce an idea around and see where it ends up rather than feeling I always have to meet my original aim. Rid Opportunity to move on from a situation that no ...