Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance

Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance
ISBN-10
1118047117
ISBN-13
9781118047118
Category
Business & Economics
Pages
272
Language
English
Published
2011-01-06
Publisher
John Wiley & Sons
Author
George Kohlrieser

Description

George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.

Other editions

Similar books