This book provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries. Features: Focuses on the subject from a European perspective. Deals with the management of the creation of goods and the delivery of services to the customer. Covers the main areas of operations strategy, the design of operations system and the management of operations over time. Incorporates more strategic and international commentary. Includes a strategy link section consisting of a paragraph relating each chapter topic to operations strategy. Includes more end of chapter and quantitative exercises. Cases have been updated throughout and now include:Service including public sector, international, a mix of mini-cases and a longer case for each chapter.
Operations Management 101 find out how to represent processes in a diagram and get the lowdown on the operations management vocabulary used to measure those processes It's a risky business discover the risks that may threaten your ...
Bureau of Labor Statistics data for the past 35 years suggest that some individual service industries ( such as communications , utilities or wholesale trade ) can sustain rates of productivity growth as high as those in manufacturing ...
In a statement,Whirlpool Chairman and CEO David R. Whitwam said that shipping delays,“most of which are already behind us,are due as much ... Brennan said that he's been steering customers who don't want the long wait to other brands.
This quick-reference guide explains how to: Improve your production processes Boost quality using the Six Sigma approach Manage supply chains and inventory Forecast, plan, and schedule efficiently With Manager’s Guide to Operations ...
Operations Management
Slack, N. (1991) Manufacturing Advantage: Achieving Competitive Manufacturing Operations, Mercury. • Slack, N. and Lewis, M. (2008) Operations Strategy, 2nd edn, Pearson Education Ltd. • Slack, N., Chambers, S. and Johnston, ...
Operations Management: Managing Global Supply Chains takes a holistic, integrated approach to managing operations and supply chains by exploring the strategic, tactical, and operational decisions and challenges facing organizations ...
Operations Management: Decision Making in the Operations Function
The book demonstrates the skills needed to be a successful operations manager and gives an understanding of qualitative and quantitative operations management processes.
The text is also augmented by extensive online resources such as animateddiagrams, practice activities, video interviews, and quizzes.