Operations Management

Operations Management
ISBN-10
1119978548
ISBN-13
9781119978541
Series
Operations Management
Category
Business logistics
Pages
510
Language
English
Published
2013
Publisher
John Wiley & Sons
Author
Andrew Greasley

Description

This book provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries. Features: Focuses on the subject from a European perspective. Deals with the management of the creation of goods and the delivery of services to the customer. Covers the main areas of operations strategy, the design of operations system and the management of operations over time. Incorporates more strategic and international commentary. Includes a strategy link section consisting of a paragraph relating each chapter topic to operations strategy. Includes more end of chapter and quantitative exercises. Cases have been updated throughout and now include:Service including public sector, international, a mix of mini-cases and a longer case for each chapter.

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