Social media is having a profound, but not yet fully understood impact on public relations. In the 24/7 world of perpetually connected publics, will public relations function as a dark art that spins (or tweets) self-interested variations of the truth for credulous audiences? Or does the full glare of the internet and the increasing expectations of powerful publics motivate it to more honestly engage to serve the public interest? The purpose of this book is to examine the role of PR by exploring the myriad ways that social media is reshaping its conceptualization, strategies, and tactics. In particular, it explores the dichotomies of fake and authentic, powerless and powerful, meaningless and meaningful. It exposes transgressions committed by practitioners—the paucity of digital literacy, the lack of understanding of the norms of social media, naivety about corporate identity risks, and the overarching emphasis on spin over authentic engagement. But it also shows the power that closely networked social media users have to insert information and opinion into discussions and force "false PR friends" to be less so. This timely, challenging, and fascinating book will be of interest to all students, researchers, and practitioners in Public Relations, Media, and Communication Studies. Winner of the 2016 NCA PRIDE Award for best book
In this rapidly changing communications environment, the long-term implications of social media are uncertain, and this book provides the much needed research to understand its impact on audiences and organizations.
Updated to reflect the latest innovations, this third edition of Social Media helps readers understand the foundations of and principles behind social media; manage and participate within online communities; and succeed in the changing ...
Current trends in social media are melding more and more with ​traditional strategic communication planning for success within the field of public relations. This book will directly help public relations professionals as they work to ...
"This book is a blueprint for the practice of marketing communications, advertising, and public relations in a digital world where the consumer has taken control"--
Kelly, N. (2013). How to Measure Social Media: A Step-by-Step Guide to Developing and Assessing Social Media ROI. Indianapolis, IN: Que. Khan, G. F. (2018). Creating Value with Social Media Analytics: Managing, Aligning, ...
The book examines emerging public relations practices in the digital environment and shows readers how digital public relations campaigns can be structured.
On the basis of Media Richness Theory, the authors assessed the perceptions of 162 public relations professionals from a national sample in the United ... Chapter 2 Managing Negative Publicity on Social Media: Getting Back on Track.
Everyone who wants to build a career in PR or marketing should read this book."Tony Hsieh, CEO, Zappos.com "Putting the Public Back in Public Relations is a passionate and persuasive case for rewriting the rules of public relations.
This book focusses on a way of understanding organizational identity construction in a virtual context, developing scholarship on the importance of a virtual presence in PR management, and further, to make sense of these identities as ...
This second edition is a timely and authoritative overview of the new online PR. Any PR professional wanting to conduct business in the modern interconnected world will regard this book as a must.