Delivering IT and eBusiness Value
- ISBN-10
- 1136411801
- ISBN-13
- 9781136411809
- Category
- Business & Economics
- Pages
- 320
- Language
- English
- Published
- 2013-06-17
- Publisher
- Routledge
- Authors
- Leslie Willcocks, Valerie Graeser
Description
'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.
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