Truly global in scope and ambition, the 21st Century Public Manager addresses key trends, challenges, and opportunities facing public managers across contexts and regimes. This accessible textbook aims to inspire public managers in rethinking their roles, skills, and values as they enter a VUCA world-one characterized by volatility, uncertainty, complexity, and ambiguity. It is written for aspiring and current public managers in graduate schools and executive education programs.
This book pushes scholars, students, and professionals to rethink what they know about collaborative public management—and to strive harder to achieve its full potential.
This book analyzes the challenges facing public service media management in the face of ongoing technological developments and changing audience behaviors.
This book addresses the issues that affect government managers worldwide.
This volume in the "Transformational Trends in Governance & Democracy" series explores what the shift looks like and also offers guidance on what it should look like.
This is the first report to examine key leadership issues across OECD Member countries, including the strategies and practices governments are adopting, and the lessons from country experiences so far.
The new edition Includes updated case studies and lessons drawn from recent major public sector events Addresses the trend toward multi-sectoral public service delivery and the resulting operational challenges Discusses innovation and cross ...
As John Stephens and Matt Leighninger (forthcoming) write: The democratic principles that animate this work suggest that citizens should, as a matter of right, have a say in how their communities function. If they do not, the design of ...
Some examples include audio-technology telephone monitoring in call centers and geographic positioning systems (GPS) and video surveillance (Alder & Ambrose, 2005). the economic argument In organization studies, ...
The Palgrave Handbook of the Public Servant examines what it means to be a public servant in today’s world(s) where globalisation and neoliberalism have proliferated the number of actors who contribute to the public purpose sector and ...
Public Human Resource Management: Strategies and Practices in the 21st Century offers a novel take on public human resource management (PHRM) by providing practical guidance for practitioners operating in a drastically reformed HR ...