Management of Human Service Programs

Management of Human Service Programs
ISBN-10
1285225554
ISBN-13
9781285225555
Category
Education
Pages
320
Language
English
Published
2011-08-15
Publisher
Cengage Learning
Authors
Michael D. Lewis, Judith A. Lewis, Thomas R. Packard

Description

This book introduces students to the theory and practice of managerial and leadership functions, with a practical approach that provides important guidelines for working within agencies. The authors address important topics germane to management and administration, including evidence-based and empirically supported practice, challenges of management, environments of human service agencies, program design, organizational theory and design, human resources, supervisory relationships, finances, information systems, program evaluation, organizational change, leadership, and achieving and maintaining organizational excellence. To help illustrate specific issues, the authors have included case examples throughout the text. In addition, a new running case set at the Grandview Community Center helps students see each issue more clearly because it takes place against the backdrop of a single setting. Reflection questions encourage students to consider how they would handle the scenario. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

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