(AXZO-AMAZON) Calming Upset Customers, Fourth Edition
- ISBN-10
- 1424622999
- ISBN-13
- 9781424622993
- Language
- English
- Published
- 2014-06-12
- Author
- Logical Operations
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By Rebecca MorganThat's a lot. But anyone can learn the skills that are necessary. There is no single technique for every customer, but the collection of skills outlined here will work in any industry.