Practical Speech User Interface Design

Description

Although speech is the most natural form of communication between humans, most people find using speech to communicate with machines anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, Practical Speech User Interface Design provides a comprehensive yet concise survey of practical speech user interface (SUI) design. It offers practice-based and research-based guidance on how to design effective, efficient, and pleasant speech applications that people can really use. Focusing on the design of speech user interfaces for IVR applications, the book covers speech technologies including speech recognition and production, ten key concepts in human language and communication, and a survey of self-service technologies. The author, a leading human factors engineer with extensive experience in research, innovation and design of products with speech interfaces that are used worldwide, covers both high- and low-level decisions and includes Voice XML code examples. To help articulate the rationale behind various SUI design guidelines, he includes a number of detailed discussions of the applicable research. The techniques for designing usable SUIs are not obvious, and to be effective, must be informed by a combination of critically interpreted scientific research and leading design practices. The blend of scholarship and practical experience found in this book establishes research-based leading practices for the design of usable speech user interfaces for interactive voice response applications.

Get the book

Amazon.com

Search the book

eBay.com

Search the book

Similar books

• 

  Designing Voice User Interfaces: Principles of Conversational Experiences

  By Cathy Pearl

  Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure ...

• 

  Voice User Interface Design

  By Michael H. Cohen, Michael Harris Cohen, James P. Giangola

  This book is a comprehensive and authoritative guide to voice user interface (VUI) design.

• 

  Voice Interaction Design: Crafting the New Conversational Speech Systems

  By Randy Allen Harris

  Whitcut, J. 2000. Better Wordpower. ... In Voice Communication between Humans and Machines, edited by D. Roe and J. Wilpon. Washington DC: National Academy Press. ... Amsterdam: North-Holland. Wolf, C., and Zadrozny, W. 1998.

• 

  Quantifying the User Experience: Practical Statistics for User Research

  By James R Lewis, Jeff Sauro

  This book is a valuable resource for those engaged in measuring the behavior and attitudes of people during their interaction with interfaces.

• 

  UI is Communication: How to Design Intuitive, User Centered Interfaces by Focusing on Effective Communication

  By Everett N McKay

  In UI is Communication, Everett McKay explains how to design intuitive user interfaces by focusing on effective human communication. A user interface is ultimately a conversation between users and technology.

• 

  3D User Interfaces: Theory and Practice, CourseSmart eTextbook

  By Doug Bowman, Ernst Kruijff, Joseph J. LaViola Jr.

  Here’s what three pioneers in computer graphics and human-computer interaction have to say about this book: “What a tour de force—everything one would want—comprehensive, encyclopedic, and authoritative.” —Jim Foley “At last, ...

• 

  Practical Spoken Dialog Systems

  By Deborah Dahl

  It is hoped that this book will help project managers, application developers, and students gain a fuller and more complete understanding of spoken dialog technology and the practical aspects of developing and deploying spoken dialog ...

• 

  Programming Voice Interfaces

  By Walter Quesada, Bob Lautenbach

  This practical book is ideal for software engineers who build applications for the Web, smartphones, as well as embedded systems that dominate the IoT space.

• 

  Voice UI Systems: Designing, Developing, and Deploying Conversational Interfaces

  By Anne Thymé-Gobbel, Jankowski R. Charles

  This engaging guide focuses on end-to-end voice app development, concrete best practices, and how to avoid common pitfalls. Voice UI Systems is your personal roadmap to developing successful voice applications.

• 

  The User Experience Team of One: A Research and Design Survival Guide

  By Leah Buley

  Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.