Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience
ISBN-10
1439863091
ISBN-13
9781439863091
Category
Business & Economics
Pages
248
Language
English
Published
2010-11-08
Publisher
CRC Press
Author
Charles Kenney

Description

For decades, the manufacturing industry has employed the Toyota Production System the most powerful production method in the world to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compe

Similar books