The Basics of Process Improvement

The Basics of Process Improvement
ISBN-10
1498719902
ISBN-13
9781498719902
Category
Business & Economics
Pages
219
Language
English
Published
2016-04-27
Publisher
CRC Press
Authors
Tristan Boutros, Jennifer Cardella

Description

Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the transition to a process or improvement-oriented culture and teaches those who are unfamiliar with process tools to look at their work with a new lens and adopt a continuous improvement and analytical-thinking mindset. The authors have successfully used the various methods, tools, and concepts found in this book to overcome practical, daily problems at various organizations. This book will surely help operators, managers, practitioners, and executives, who are charged with improving processes and workplace culture, produce better products and services.

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