Designing Quality Survey Questions

Designing Quality Survey Questions
ISBN-10
150633055X
ISBN-13
9781506330556
Category
Social Science
Pages
318
Language
English
Published
2018-05-24
Publisher
SAGE Publications
Authors
Sheila B. Robinson, Kimberly Firth Leonard

Description

Surveys are a cornerstone of social and behavioral research, and with the use of web-based tools, surveys have become an easy and inexpensive means of gathering data. But how researchers ask a question can dramatically influence the answers they receive. Designing Quality Survey Questions shows readers how to craft high quality, precisely-worded survey questions that will elicit rich, nuanced, and ultimately useful data to help answer their research or evaluation questions. The authors address challenges such as language preferences for standard demographic questions (e.g. How to ask about gender), creative question design to keep respondents engaged and avoid survey fatigue, web-based survey formats, culturally-responsive survey design, and factors that influence survey responses (memory, social desirability, etc.). Numerous examples of questions illustrate each identified principle of question construction.

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