Communicating Professionally: A How-to-do-it Manual

Communicating Professionally: A How-to-do-it Manual
ISBN-10
1555709303
ISBN-13
9781555709303
Category
Business & Economics
Pages
445
Language
English
Published
2013
Publisher
Neal-Schuman
Authors
Catherine Sheldrick Ross, Kirsti Nilsen

Description

An updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time," the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual covers Fundamental skills such as listening, speaking, and writing Reading others nonverbal behavior How to integrate skills, with tips for practicing Sense-making, a theory of information as communication Common interactions like speaking one-on-one, working in groups, and giving presentations Training others in communication skills, including a special section on technology-based training"

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