Knowledge Management

Knowledge Management
ISBN-10
1562862413
ISBN-13
9781562862411
Series
Knowledge Management
Category
Knowledge management
Pages
16
Language
English
Published
1999-03
Publisher
American Society for Training and Development
Author
Amy Newman

Description

Capturing and using all the knowledge and expertise in an organization is the ultimate goal for performance professionals. This Infoline offers a great starting point for your journey by defining knowledge management and posing key questions to help you identify the intellectual capital you need manage. It introduces the new roles, opportunities, and the baseline technology need to begin this daunting task. Key sidebars include an organizational analysis for knowledge management, 12 ways to measure intellectual capital, a planning worksheet, and a listing of competencies to manage knowledge.

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