Configuring Cisco Unified Communications Manager and Unity Connection: A Step-by-Step Guide

Description

The definitive, up-to-date guide to planning, configuring, and administering Cisco call processing and voice messaging. This book brings together all the hands-on knowledge you need to successfully configure and administer Cisco’s flagship IP voice systems, including Cisco Unified Communications Manager (CUCM), Unity, and Unity Connection. Fully updated for the new CUCM, Unity, and Unity Connection, version 8, it presents step-by-step procedures for every common and complex task that installers, integrators, and administrators will encounter. Long-time Cisco voice implementer and instructor David Bateman begins with clear, well-organized explanations of Cisco Voice over IP technology, including its key functions and devices. Next, he guides you through preparation and deployment, including configuring CUCM for maximum performance, removing DNS dependencies, defining enterprise parameters, configuring regions, and enforcing security. The author presents quick access, step-by-step solutions for dozens of post-deployment tasks, each with thorough instructions and cross-references to prerequisite tasks wherever needed. He demonstrates how to integrate features to create more powerful IP voice systems, thoroughly introduces Cisco’s new management interface, and provides extensive coverage of the latest feature enhancements. David Bateman is a certified Cisco instructor, CCNA, and director of curriculum development for Skyline-ATS. He has 20+ years of internetworking experience, including more than a decade as a senior LAN/WAN engineer in networks serving up to 5,000 users. He then ran the business operations of a technical services company while maintaining his existing networking client base. David has taught and implemented Cisco voice technologies since 2000. He authored this book’s first edition, and co-authored CCNA Voice Exam Cram. Establish a foundation for CUCM: configure services, set enterprise parameters, register devices, and more Add gateways and client devices Create dial plans, including route patterns, route lists, route groups, CTI route points, translation patterns, and route filters Configure Class of Service (CoS) and Call Admission Control Implement IP phone service, media resources, and Extension Mobility Prepare to deploy Unity/Connection: verify integration; define system parameters; and create templates, distribution lists, and CoS Add, import, and manage users Make the most of Unity/Connection call management, from basic auto-attendant to advanced routing rules and audio-text Integrate legacy voicemail systems Master Unity/Connection’s key administrative tools and utilities Use time-of-day routing, call queuing, and other advanced features This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

Get the book

Amazon.com

Search the book

eBay.com

Search the book

Other editions

• 

  Configuring Cisco Unified Communications Manager and Unity Connection: A Step-by-step...

  • 2011
  • - pages
  • Paperback
  • Cisco Press Networking Technol

Similar books

• 

  Cisco Unity Connection

  By David Schulz

  Cisco Unity Connection The comprehensive guide to Cisco Unity Connection voice messaging system design, implementation, and troubleshooting David Schulz Cisco Unity Connection presents all the concepts and techniques you need to ...

• 

  CCNA Voice Portable Command Guide

  By Robert M. Cannistra, Michael E. Scheuing

  Table 7-1 Cisco Unity Connection Administration Interfaces Administration Interface Access Method Username/Password Combo Cisco Unity Connection Administration https:/// cuadmin Application Username/ Password Cisco Unified ...

• 

  Configuring CallManager and Unity: A Step-by-step Guide

  By David Bateman

  That's the key to Configuring CallManager and Unity - it focuses on the configuration issues associated with CallManager and Unity deployments while ensuring that you understand the technologies behind your deployment."--BOOK JACKET.

• 

  Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide (CCNP Collaboration Exam 300-085 CAPPS)

  By Chris Olsen

  These guides are developed together with Cisco® as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams.

• 

  Cisco Certified Internetwork Expert Collaboration Quick Reference

  By Akhil Behl

  Using this book, exam candidates will be able to easily and effectively review test objectives without having to wade through numerous books and documents for relevant content for final review.

• 

  Cisco Unified Presence Fundamentals

  By Brian Morgan, Jeremy Shane Lisenbea, Michael Popovich

  A consumer could be a desktop client showing whether a contact is available with a colored icon to more advanced uses, such as the Cisco Unified Expert Advisor, which uses Presence data from Unified Presence to locate expert knowledge ...

• 

  Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide

  By Chris Olsen

  These guides are developed together with Cisco ® as t.

• 

  CCNA Voice Lab Manual

  By Brent Sieling

  Using this manual, you can practice a wide spectrum of tasks involving Cisco Unified Communications Manager, Unity Connection, Unified Communications Manager Express, and Unified Presence.

• 

  Securing Cisco IP Telephony Networks

  By Akhil Behl

  This guide is invaluable to every technical professional and IT decision-maker concerned with securing Cisco IP telephony networks, including network engineers, administrators, architects, managers, security analysts, IT directors, and ...

• 

  Practical Cisco Unified Communications Security

  By Brett Hall, Nik Smith

  Master the foundations of modern Cisco Unified Communications (UC) system security This guide helps you build foundational knowledge for securing modern Cisco Unified Communications environments that support voice, video, messaging, and ...