Who Cares?: Improving Public Schools Through Relationships and Customer Service

Who Cares?: Improving Public Schools Through Relationships and Customer Service
ISBN-10
1587368005
ISBN-13
9781587368004
Series
Who Cares?
Category
Education
Pages
194
Language
English
Published
2007-11
Publisher
Wheatmark, Inc.
Authors
Kelly E. Middleton, Elizabeth A. Petitt

Description

Authors assert the importance of creating a school culture that values the business principle of customer service. Text provides customer service examples, practices, and tools that can be used to help develop quality relationships with parents, students, and the community as a whole. Middleton and Petitt, associate superintendents in Mason County, KY, share their experiences with implementing these techniques in their district.

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