The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In

The Customer-Focused Library: Re-Inventing the Public Library From the Outside-In
ISBN-10
1591588766
ISBN-13
9781591588764
Category
Language Arts & Disciplines
Pages
95
Language
English
Published
2009-09-23
Publisher
ABC-CLIO
Author
Joseph R. Matthews

Description

A top library consultant offers specific recommendations for helping libraries adapt to their changing role in the community. • Illustrations and drawings of innovative library buildings and features • A bibliography of additional print and online resources • A complete index

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