Research Methods in Service Innovation
- ISBN-10
- 1785364863
- ISBN-13
- 9781785364860
- Pages
- 256
- Language
- English
- Published
- 2017-02-24
- Publisher
- Edward Elgar Publishing
- Authors
- Flemming Sørensen, Francesco Lapenta
Description
Research Methods in Service Innovation provides an essential methodological toolbox for researchers, students and practitioners interested in better understanding innovation and improving innovation processes in service organisations. Each chapter presents a specific method, introduces its theoretical foundations, explains its practical application, and provides examples and suggestions for its implementation.
