Smart Services Summit: Digital as an Enabler for Smart Service Business Development

Smart Services Summit: Digital as an Enabler for Smart Service Business Development
ISBN-10
303072090X
ISBN-13
9783030720902
Category
Business & Economics
Pages
149
Language
English
Published
2021-06-25
Publisher
Springer Nature
Authors
Shaun West, Jürg Meierhofer, Christopher Ganz

Description

This book offers state-of-the-art descriptions of intelligent service innovations in industry, supported by novel scientific approaches. It gathers findings presented at the 3rd Intelligent Services Summit, which took place in Zurich in September 2020, and chiefly focused on the design and application of Digital Twin as an enabler for business development in the field of smart services. Divided into three parts, the book addresses the challenges involved in the successful development and implementation of smart services for industry and science, ranging from data management to product design and lifecycle management. The four main aspects covered are industrial challenges, value system design (how to integrate resources into service ecosystems to create value), value creation through value proposition (how to create value for ecosystem actors), and value capture (how to create value for ecosystem businesses). Given its scope, the book offers an essential guide for practitioners and advanced students alike.

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