Total Quality Management: An Executive Guide to Continuous Improvement
- ISBN-10
- 3540679677
- ISBN-13
- 9783540679677
- Series
- Total Quality Management
- Category
- Business & Economics
- Pages
- 200
- Language
- English
- Published
- 2001-01-18
- Publisher
- Springer
- Author
- Hubert K. Rampersad
Description
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel. Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
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Other editions
-
- 2010-12-01
- - pages
- Paperback
- Springer
-
- 2018-08-14
- 484 pages
- Paperback
- Sage Publications Pvt. Limited
-
- 2017-10-06
- 568 pages
- Ebook
- Routledge
-
- 2017-10-06
- 568 pages
- Paperback
- Routledge
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