Effective communication is the foundation of sound management. Regardless of the size of the business we are in - a multinational company, a medium enterprise or a small-scale industry - effective communication skills are always needed for success. This comprehensive book dwells onto all aspects of business communication which helps to attain success in a business. This book is organized in three sections. Section-I (Basics of Communication) details on how messages in business should be conveyed clearly and unambiguously through various models of communication. It further explains that a message when communicated effectively can help in selling the concept, goods, products or services more conveniently and effectively. Section-II (Oral and non-verbal communication) elucidates that besides verbal communication, non-verbal communication such as gestures, postures, dressing and hair style also plays an equal and important role in imparting messages in a corporate environment. Section-III (Written communication) details on the factors which help to enhance the business writing abilities (letters and memos). Besides, the book teaches various other aspects of business communication like how to prepare for an interview, how to conduct a meeting and also how to draft an impressive resume. Primarily intended for the postgraduate students of management, the book is equally beneficial for the business professionals and company owners, to help them learn the traits of effective communication.
See Roger E. Axtell , Do's and Taboos Around the World , 2d . ed . ( New York : Wiley , 1990 ) . The example and the following discussion are based on Axtell's review of CHAPTER 5 Listening in the Communication Environment W e have.
8 Steps for Highly Effective Negotiation: Letting the Other Person Have Your Way
... locked into Blamer Mode , read " Ghost Story , " by Joshua Hyatt , on pages 78-88 of the July 1988 issue of Inc. magazine . ... o " When people know that someone they love is in pain , it's very hard for them to think about money .
One of the three business books I always have on my desk to refer to, it's worth its weight in gold. In fact it's worth its weight in saffron.' Sheridan Thompson, CRM Director, The Walt Disney Company 'I loved this book.
Also available with MyLab Management MyLab(TM) Management is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results.
Working Communication
Organizational Communication: Strategies for Success
Resource added for the Business Management program 101023.
This collection of activities involves participants directly in the learning process through its interactive approach. The exercises are basic enough to include in any training program that incorporates communication skills.
Reflecting today's e-inundated marketplace, this comprehensive text covers the basics for all forms of business communication, from letters to e-mail, business plans to presentations, listening skills to nonverbal messages, diversity to ...