Strengthening trust, accountability, and participation in government are essential to serving the needs of citizens. This volume brings together concepts and ideas from around the world on how to achieve more responsive and accountable public administration within the framework of democratic governance. Public officials and administrators are provided with conceptual and policy tools to help them understand today's complex challenges, and to pursue ideas that are most likely to enhance service delivery from the citizen's perspective. The publication is one of the analytical products emerging from the Global Forum on Reinventing Government.
After a quarter of a century of implementation of New Public Management (NPM) reform strategies, this book assesses the major real outcomes of these reforms on states and public sectors, at both the organisational level and a more political ...
This introductory text links the practice of public administration to the core concepts of American democracy.
Peri E. 1998. Making The Managerial Presidency. 2nd ed. Lawrence: University Press of Kansas. Barber, Benjamin. 1984. Strong Democracy: Participatory Politics for a ... deLeon, Linda, and Robert Denhardt. 2000. “The Political Theory of ...
Serve rather than steer. It is increasingly important for public servants to use shared, value-based leadership in helping citizens articulate and meet their shared interests rather than attempting to control or steer society in new ...
This widely-praised book is built around seven core principles that provide a framework for the many voices calling for the reaffirmation of democratic values,citizenship, and service in the public interest.
This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact.
Democratic Governance examines the changing nature of the modern state and reveals the dangers these changes pose to democracy.
This book brings together international scholars to provide the theoretical and practical contexts for understanding the nature of Web 2.0 technologies and their impact on political, public policy and management processes, and to explore ...
This edited volume brings together critical insights that address the multifaceted problems of governance and democracy in the developing regions with specific reference to Africa.
Toronto, ON: New Paradigm (now nGenera Corporation Canada). Cain, S. (2012). Quiet: The power of introverts in a world that can't stop talking. New York: Crown. Canadian Bankers Association. (2012, November 9). How Canadians bank.