IT Service Management - Global Best Practices, Volume 1
- ISBN-10
- 9401800693
- ISBN-13
- 9789401800693
- Category
- Education
- Pages
- 661
- Language
- English
- Published
- 2008-04-22
- Publisher
- Van Haren
Description
A very practical publication that contains the knowledge of a large number of experts from all over the world. Being independent from specific frameworks, and selected by a large board of experts, the contributions offer the best practical guidance on the daily issues of the IT manager.
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