Manual sobre cómo implementar un programa de Gestión de Calidad Total (TQM- Total Quality Management), con el fin de mejorar el producto, el servicio y el rendimiento laboral; se analizan ocho fundamentos TQM, diferentes estrategias de ...
En este libro se tratan ocho áreas cruciales en relación con una organización eficiente: clientes, liderazgo, planificación estratégica, desarrollo y administracón de recursos humanos, medición, análisis y administración del ...
Administración y control de la calidad. Cengage Learning Editors. Francis, J., Huang, A. H., Rajgopal, S., & Zang, A. Y. (2008). CEO reputation and earnings quality. Contemporary Accounting Research, 25(1), ...
... quality of services received by the population and the relationship with ... Administration and Evaluation of Local Entities Directorate (Dirección de Administración y ... Calidad). The following areas of IMSS are responsible for implementing ...
Highlighting a range of topics such as strategic planning, human resources, and school culture, this multi-volume book is ideally designed for educators, administrators, principals, superintendents, board members, researchers, academicians, ...
Fundamentos do comportamento organizacional (3rd. ed.). Rio Grande do Sul: Bookman. Silva, S., & Saraiva, M. (2012). A Gestão da Qualidade como Diferencial Competitivo na Satisfação e Fidelização de Clientes.
Jay H. Heizer, Barry Render. CASOS DE ESTUDIO ADICIONALES Casos para estudio en Internet : Visite nuestro sitio Web en www.pearsoneducacion.net/heizer para estos casos de estudio gratuitos : • Akron Zoological Park : Maneja el ...
This book is a collection of selected papers presented at the Annual Meeting of the European Academy of Management and Business Economics (AEDEM), held at the Faculty of Economics and Business of the University of Barcelona, 05 – 07 June, ...
The analysis of the expected potential losses associated with the separate components revealed that the separator (1) is ... Todinov M.T. (2007) Risk-based reliability analysis and generic principles for risk reduction, Elsevier.
This book aims to contribute to the literature and aid in developing a theoretical and practical framework in the area of health and wellness tourism.