Control de calidad. Un enfoque integral y estadístico
- ISBN-10
- 9977662975
- ISBN-13
- 9789977662978
- Category
- Business & Economics
- Pages
- 1000
- Language
- Spanish
- Published
- 2012-01-01
- Publisher
- Instituto Tecnológico de Costa Rica
- Author
- Jorge Acuña Acuña
Description
En esta obra y con base en una filosofía de medición se analizan una gran cantidad de conceptos e información sobre administración de calidad y control estadístico de calidad. Se pretende que cada vez que se hable de calidad se haga no solo en forma motivacional sino también en forma cuantitativa, pues no es posible hablar de mejoramiento sino se conoce a ciencia cierta el valor actual de los indicadores de calidad, lo cual solamente se conoce si se miden las características de calidad críticas de los procesos. Se analizan las bondades de la estadística para el control de procesos de manufactura y se presentan los medios en que información evaluada mediante técnicas estadísticas puede ser empleada para tener una mejor toma de decisiones.
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