4.5 Resolving Conflicts through Mediation and Communication Objective The intent of this exercise is to give participants an opportunity to use their mediation and communication competencies to resolve interpersonal conflict .
Now more than ever, local governments are at the forefront of responding to growing social, economic and environmental challenges.
Key Competencies for Improving Local Governance: Quick guide
Key Competencies for Improving Local Governance: Users guide
Key Competencies for Improving Local Governance: Concepts and strategies