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This book is about employee enthusiasm: that special, invigorating, purposeful and emotional state that's always present in the most successful organizations.
Enthusiastic employees outproduce and outperform.
This book is about employee enthusiasm: that special, invigorating, purposeful and emotional state that’s always present in the most successful organizations.
What's the relationship between employee satisfaction, customer loyalty, and profit? Sirota and his colleagues detail exactly how to create an environment where enthusiasm flourishes and businesses grow.
What happens to dampen their enthusiasm? Management, that's what. This book draws on 30 years of research and experience to show you exactly what managers do wrong and what they should do instead.
The Enthusiastic Employee: How Companies Profit by Giving Workers what They Want