This new edition features a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion.
Glenview, IL: Scott, Foresman. Fink, E. L., & Chen, S. (1995). A Galileo analysis of organizational climate. Human Communication Research, 21, 494–522. Finkelstein, S. (2003). Why smart executives fail. New York: Portfolio.
Glenview, IL: Scott, Foresman. Fink, E. L., & Chen, S. (1995). A Galileo analysis of organizational climate. Human Communication Research, 20, 494–522. Finkelstein, S. (2003). Why smart executives fail. New York: Portfolio.
In D. Druckman ( Ed . ) , Negotiations ( pp . 275–299 ) . Beverly Hills , CA : Sage . Brown , L. D. ( 1983 ) . Managing conflict at organizational interfaces . Reading , MA : AddisonWesley . Brown , P. , & Levinson , S. ( 1978 ) .
The book's emphasis on application of concepts makes it highly accessible to students, while expanding their understanding of both conflict theory and practical skills.
This new edition features a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion.
-Comprehensive introduction to theory, research, and practice of conflict management in interpersonal, group, and organizational contexts -Pedagogical features including case studies, suggested readings and videos, and discussion questions ...
Working Through Conflict: A Communication Perspective