Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
ISBN-10
0071808078
ISBN-13
9780071808071
Category
Business & Economics
Pages
242
Language
English
Published
2013-03-26
Publisher
McGraw Hill Professional
Author
Doug Lipp

Description

Reveals the secrets of Disney University, the training program for Disney employees that focuses on company values and leadership lessons, making Disney employees some of the most loyal and customer-centered workers in the industry.

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