Contemporary Direct Marketing

Contemporary Direct Marketing
ISBN-10
0131017705
ISBN-13
9780131017702
Category
Direct marketing
Pages
410
Language
English
Published
2005
Publisher
Prentice Hall
Authors
Lisa Spiller, Martin Baier

Description

Unique in its incredible thoroughness, this is the most comprehensive direct/interactive marketing book on the market. Current and relevant concepts--customer relationships, database marketing, information privacy, telemarketing, research and testing, global and ethical issues, and more--will prepare individuals to be competitive in the job market and workforce. Other "hot topics" include legal issues, non-profit organizations, business-to-business applications, customer service and fulfillment, and creative and quantitative issues. For any business professionals working for a for-profit or nonprofit business or governmental agency; professionals of businesses of any size; and entrepreneurs.

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