Supervision in the Hospitality Industry

ISBN-10
0471578207
ISBN-13
9780471578208
Series
Supervision in the Hospitality Industry
Pages
160
Language
English
Published
1992-08
Publisher
Wiley
Authors
Karen Eich Drummond, Jack E. Miller, Mary Porter

Description

* Covers all areas related to managing employees in foodservice and hotel operations, from communication, recruitment, and training to performance evaluation, discipline issues, and delegation. * Each chapter features new, up-to-date material. * Expanded coverage of hospitality organizations through case studies and hotel industry examples.

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