The International Hospitality Industry: Organizational and Operational Issues
- ISBN-10
- 0471594121
- ISBN-13
- 9780471594123
- Pages
- 243
- Language
- English
- Published
- 1993
- Publisher
- J. Wiley & Sons
- Authors
- Peter Jones, Abraham Pizam
Description
Identifies the specific aspects of hospitality management related to operating in an international context. Deals with multicultural customers; employing a multicultural workforce; operating in different political, social, economic and legal contexts; and coping with geographic distance. Identifies the main environmental factors and key conditions affecting the industry in the five major regions of the world. Also considers international business formats, functional management and operational issues.
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