Monday Morning Customer Service
- ISBN-10
- 0974640328
- ISBN-13
- 9780974640327
- Category
- Business & Economics
- Pages
- 118
- Language
- English
- Published
- 2004-02
- Publisher
- CornerStone Leadership Inst
- Authors
- David Cottrell, David Reed
Description
Monday Morning Customer Service is a powerful story about how to develop and keep loyal customers. It is written from the perspective of a person recently promoted to director of customer service and his interaction with a successful mentor.
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