Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.
This book is packed with practical ways to prepare for and manage crisis while never losing site of the human aspect that is at the heart of every crisis." —Cynthia Cherrey, vice president for student affairs, Tulane University "This ...
, Agencies & Organizations, Theories & Techniques, Economic Crises, etc.).@* Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study.@* The ...
Today's managers, business owners, and public relations practitioners grapple daily with a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in ...
Designed to give students and public relations professionals the knowledge and skills they need to become successful crisis managers, Applied Crisis Communication and Crisis Management: Cases and Exercises by W. Timothy Coombs, includes a ...
From floods to fires, tornadoes to terrorist attacks, governments must respond to a variety of crises and meet reasonable standards of performance. What accounts for governments’ effective responses to unfolding disasters?
'Crisis Management' offers advice on how managers can identify, manage & prevent potential crises. It includes tips & tools on how to prepare an emergency list & how to utilize pre-crisis resources.
This book has been selected as the 2014 ASIS Book of the Year.
This definitive illustrated guide helps schools develop contingency plans and train on-site response teams in crisis management.
tional and less tangible variables , such as formal communication , rewards , and budget systems , are also ... As we have emphasized , the process of discussing the evaluation , as much as the evaluation itself , facilitates the ...
Pearson, C., & Rondinelli, D. (1998). Crisis manage- ment in Central European firms. Business Horizons, 41(3), 50–59. Preble, J. (1997). Integrating the crisis management perspective into the strategic management process.