Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes

Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes
ISBN-10
1538119943
ISBN-13
9781538119945
Category
Family & Relationships
Pages
432
Language
English
Published
2019-07-26
Publisher
Rowman & Littlefield
Author
Susan S. Raines

Description

Conflict Management for Managers is designed to equip managers with the skills and information they need to improve their handling of common disputes they face. Enhanced to facilitate your daily work, this updated edition incorporates a greater number of exercises that address conflicts with employees, customers, business partners and regulators.

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